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Utilizing the Serve App

In a time like this, serving our communities is one of the most important things that we can do, and we wanted to make the process of organizing serve projects as easy as possible for you and your church through the Serve App!

The Serve App is a free app that can be downloaded through the Apple App Store or Google Play Store and is designed to be altered to fit your church’s specifications. Through the Serve App, you and your congregation can create, join, and keep track of serve projects specifically for your church.

What it Can Do

There are three levels of users in the Serve App:

  1. Administrators Administrators are staff members who create the church’s profile and events, as well as approve projects that are submitted by project leaders. Please note that all administrator functions must be done through the desktop website, not the Serve App; all other groups will use the Serve App.

  2. Project Leaders Project Leaders are church members who create and submit projects under an event through the Serve App. When a project is submitted, it must be approved by an administrator before it is available in the project directory for participants to join.

  3. Project Participants Project participants are people who join projects through the Serve App. 

After you create an account for your church through your administrator account (only one person needs to create an account for your church), you can create an event (i.e. “COVID-19 Serve Opportunities”) that your members can register projects under on the Serve App. From there, people can join in on serve projects to reach the community, and you can keep track of the projects from your account.

Getting Started

To get started, follow the steps below to create an account for your church on the Serve App:

  1. Visit

  2. Fill out the form with your church’s information and click “submit.”

  3. Wait to receive an email from the Serve Team with more information on your account!

Once you receive the email from the Serve Team, use the link provided to log in as the administrator for your church. Setup your church profile with your branding, create events, and approve projects on the desktop web version.

The following videos can walk you through the process of setting up your account and app for your church:

How to Set Up Your Church Profile

How to Create an Event

How to Manage a Project

How to Manage a Project Roster

How to Manage Stories

Once your church’s account is ready, and an event has been created, it’s time to start promoting! Let your congregation know that the Serve App is available and ready for them to begin uploading and searching for serve projects. To access a list of COVID-19 serve project ideas, check out this resource on Grow Online!  

The following video walks you through what information to communicate to your congregation about the Serve App:

Talking Your Congregation through the Serve App

If you have any questions about implementing the Serve App at your church, please feel free to reach out to our team at We hope this resource serves you well as you serve others!

Our vision is to see the local church grow in every community.

© 2020 Church of the Highlands

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